Frequently Asked Questions
Curious about how SoulsNote works, letter delivery, privacy features, or ceremony customization? Browse through our answers below.
No! They do not need to install any app or register. When they tap your link, the letter opens smoothly in their mobile or desktop browser with full cinematic animations, photo reveals, and challenge prompts.
You can set optional memory hints or multiple-choice questions to guide them! Even if they stumble, the playful feedback keeps the atmosphere fun and romantic without locking them out permanently.
Your letters are strictly 100% private. Every keepsake link uses an unlisted, cryptographically unique URL with automated noindex search engine headers. Only someone who has the exact link and knows the secret answer can see your message.
SoulsNote offers tactile, animated opening ceremonies including authentic 3D Wax Seal cracking, Scratch-Card reveals, Mystery Puzzle Box unlocking, Ribbon Untying, and Gift Box Unwrapping. Each ceremony has tactile haptic sounds and custom petal confetti.
Yes! You can attach personal photos that blossom into a memory reel as the recipient scrolls through your letter. You can also customize background ambiance to match your anniversary, birthday, or romantic surprise.
Once your recipient unlocks the seal, your creator dashboard logs the live unlock timestamp. Recipients can also tap animated reaction hearts and emojis which immediately update on your dashboard.
Yes, creating, customizing, locking, and sharing letters on SoulsNote is completely free. We created this platform so everyone can express genuine affection in a world saturated with disposable texts.
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Our friendly team is always ready to help you craft the perfect surprise.
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